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Sunday, 11 March 2012

Emailing the right people 7. Not using the Blind Carbon Copy (BCC) option. When you put a person's email addresses in the BCC: rather than the CC: window, none of the recipients can see the addresses of the other email recipients. New email users often rely too much on the TO: because it is the default way of sending emails. That is fine as long as you are writing to just one person or a few family members. But if you are sending mail out to a diverse group of people, confusing BCC: and CC: raises some serious privacy and security concerns. It takes just one spammer to get a hold of the email and immediately everyone on your email list gets spammed. Even if the honesty of the group isn't in question, many email programs are setup to automatically add to the address books any incoming email addresses. That means that some people in the group will inadvertently have added the entire list to their address book, and as a result, if one of their computers is infected with "Zombie" malware and silently sends out spam emails, you will have just caused the entire list to get spammed. 8. Being trigger happy with the "Reply All" button. Sometimes the mistake isn't in deciding between CC: and BCC: but between hitting Reply All instead of Reply. When you hit Reply All, your email message is sent to everyone included on the original email, and if you didn't intend to include them, the information can be disastrous from both a security and personal humiliation perspective: Example 1: "A very successful salesman at our networking company had a large email address book filled with his best customers, including some very important and conservative government contacts. With a single click, he accidentally sent a file chock-full of his favorite pornographic cartoons and jokes to everyone on his special customer list. His subject line: 'Special deals for my best customers!' Needless to say, he's cutting deals for another company these days." Example 2: "A woman was in torment over a busted romance. She wrote a lengthy, detailed message to a girlfriend, adding that her ex-boyfriend preferred men to women. But instead of hitting Reply to a previous message from her girlfriend, she hit Reply All. Her secret was sent to dozens of people she didn't even know (including me), plus the aforementioned ex and his new boyfriend. As if that weren't bad enough, she did this two more times in quick succession! 9. Spamming as a result of forwarding email. Forwarding emails can be a great way to quickly bring someone up to speed on a subject without having to write up a summary email, but if you aren't careful, forwarding emails can create a significant security threat for yourself and the earlier recipients of the email. As an email is forwarded, the recipients of the mail (until that point in time) are automatically listed in the body of the email. As the chain keeps moving forward, more and more recipient ids are placed on the list. Unfortunately, if a spammer or someone just looking to make a quick buck gets a hold of the email, they can then sell the entire list of email ids and then everyone will start to get spammed. It only takes a few seconds to delete all the previous recipient ids before forwarding a piece of mail, and it can avoid the terrible situation of you being the cause of all your friends or coworkers getting spammed.


7. Not using the Blind Carbon Copy (BCC) option. When you put a person's email addresses in the BCC: rather than the CC: window, none of the recipients can see the addresses of the other email recipients.
New email users often rely too much on the TO: because it is the default way of sending emails. That is fine as long as you are writing to just one person or a few family members. But if you are sending mail out to a diverse group of people, confusing BCC: and CC: raises some serious privacy and security concerns. It takes just one spammer to get a hold of the email and immediately everyone on your email list gets spammed.
Even if the honesty of the group isn't in question, many email programs are setup to automatically add to the address books any incoming email addresses. That means that some people in the group will inadvertently have added the entire list to their address book, and as a result, if one of their computers is infected with "Zombie" malware and silently sends out spam emails, you will have just caused the entire list to get spammed.
8. Being trigger happy with the "Reply All" button. Sometimes the mistake isn't in deciding between CC: and BCC: but between hitting Reply All instead of Reply. When you hit Reply All, your email message is sent to everyone included on the original email, and if you didn't intend to include them, the information can be disastrous from both a security and personal humiliation perspective:
Example 1: "A very successful salesman at our networking company had a large email address book filled with his best customers, including some very important and conservative government contacts. With a single click, he accidentally sent a file chock-full of his favorite pornographic cartoons and jokes to everyone on his special customer list. His subject line: 'Special deals for my best customers!' Needless to say, he's cutting deals for another company these days."
Example 2: "A woman was in torment over a busted romance. She wrote a lengthy, detailed message to a girlfriend, adding that her ex-boyfriend preferred men to women. But instead of hitting Reply to a previous message from her girlfriend, she hit Reply All. Her secret was sent to dozens of people she didn't even know (including me), plus the aforementioned ex and his new boyfriend. As if that weren't bad enough, she did this two more times in quick succession!
9. Spamming as a result of forwarding email. Forwarding emails can be a great way to quickly bring someone up to speed on a subject without having to write up a summary email, but if you aren't careful, forwarding emails can create a significant security threat for yourself and the earlier recipients of the email. As an email is forwarded, the recipients of the mail (until that point in time) are automatically listed in the body of the email. As the chain keeps moving forward, more and more recipient ids are placed on the list.
Unfortunately, if a spammer or someone just looking to make a quick buck gets a hold of the email, they can then sell the entire list of email ids and then everyone will start to get spammed. It only takes a few seconds to delete all the previous recipient ids before forwarding a piece of mail, and it can avoid the terrible situation of you being the cause of all your friends or coworkers getting spammed.

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